A fantastic workshop: Clare was very good at making a long session engaging from start to end, with tonnes of enthusiasm and new spins on topics.
— Finance Delivery Services Lead, NHS

client spec

Just like a job specification, if you’re considering getting help to build your or your team’s confidence in conversations, then see if you recognise the following factors:


You’re probably the type of person who

✅ Does too much overthinking

✅ Takes pride in your work

✅ Works really hard

✅ Struggles to find the right words in situations

✅ Gets stressed more than is healthy

✅ Feels less confident that you’d like to

✅ Has no idea quite how you’re thought of at work

✅ Likes learning but can’t learn as much as you'd like on the job

✅ Feels under-appreciated, and wonders what’s it all for

✅ Is curious to learn more about yourself and how to have more influence

✅ Needs more feedback about your strengths

✅ Lacks useful feedback about where and how you can improve

✅ Isn’t sure where to turn for the right plan of action

✅ Is maybe working for a ‘strictly professional’ or impersonal boss

✅ Doesn’t make rubbish excuses for not doing something

✅ Wants work to feel easier

✅ Doesn’t want to be where you are right now in 3 months’ time

You just always know exactly how we can handle the situation better. It’s like you’re in it with us
— Customer Service Team Manager, Healthcare

And as a team manager you probably

✅ Want the team working easily ‘in flow’ rather than pushing uphill

✅ See how some conversations veer off track or don’t get to the point

✅ Know you can’t be the ONLY person motivating others all the time

✅ Want your team to feel truly valued

✅ Don’t go pigeon-holing people into ‘types’ but celebrate their unique qualities

✅ Suspect that the team would thrive if they knew how to value and motivate each other easily

✅ Don’t want ‘tick box’ training where everyone expects a magic fix

✅ Prefer something solid, yet simple, that the team grasps quickly and just puts into practice

✅ Know that learning together doubles up as a team-building

✅ Want a happier, more resilient team, working more fluidly than other teams

✅ Recognise this as vital for productivity, enjoying the week and helping everyone’s mental health

✅ Care about the team feeling confident

✅ Feel that team members have individual strengths they don’t realise or don’t know how to use

✅ See how the team can grow from recognising their greater potential

✅ Know that a trusting team gets things done faster

✅ Can’t wait for fewer interruptions from a confident, upskilled and supportive team


If bits of the above look, feel and sound familiar then…

And the next step is to…

OR get in touch by the details below …

and See how fast your confidence builds!