🟠HAVE A SPECIFIC QUESTION? ...Click here to have it answered!
🟠HAVE A SPECIFIC QUESTION? ...Click here to have it answered!
🟠HAVE A SPECIFIC QUESTION? ...Click here to have it answered! 🟠HAVE A SPECIFIC QUESTION? ...Click here to have it answered!
Your 7 Step Prep for Difficult Conversations Guide
The NVC Model: Conversations without character attacks
Someone's been late to the last three meetings. You need to say something. You don't want to make it personal.
NVC's 4 steps come to the rescue.
the reality of developing real communication skills
Your manager turns up to meetings looking like a rabbit in headlights. They're technically strong, but new to management.
And they’re already hiding what they don’t know. How do you upskill them promptly but properly?
The SBI Feedback Model: Situation, Behaviour, Impact Explained
SBI (Situation, Behaviour, Impact) is the 3-step feedback model that stops defensiveness in its tracks.
Clare Haynes explains, with real workplace examples.
difficult conversations and the cost of silence
Is trust deteriorating because of your diary?
Is the absence of snatched chats costing you to lose people, figuratively and literally?
The hidden side-effects of workplace ghosting
Ghosting is cowardly and lazy in dating, but are you doing it at work without realising?
And, are bashing your credibility and confidence in the process?
Stop asking women to justify their worth!
Double standards could be crucifying the effectiveness of your team.
It’s outdated and has as much appeal as a used, cold, discarded tea bag.
Stacking simple strategies to flip conversations like pancakes
And the topping is your natural speaking style.
It’s not some manufactured script that sounds fake.
in difficult conversations we don’t like surprises
In difficult conversations we don’t like surprises.
And being heartfelt can stop it feeling heated or stone cold.
Someone might treat you the way you don’t like because you’be taught them how.
It happens.
But doesn’t have to.
When discomfort is the turning point: what December 21st teaches us about high-stakes conversations
Winter Solstice is surprisingly like handling difficult conversations.
From the uncomfortable to moving forward, the themes are the same.
At what point did assertive get translated to aggressive?
Assertiveness removes the emotional mess.
Assertiveness doesn’t break anything, it builds.
