multi-AWARD-WINNINg
executive coaching
for difficult conversations
Confidential coaching for leaders navigating complex people situations
who this coaching is for:
You need to challenge a senior colleague
It’s lonely at the top without a confidential sounding board you trust
You’re dealing with workplace conflict
You have awkward but necessary conversations and need to maintain morale
You’re overthinking a difficult conversation
The consequences could be serious so you need help to get it right
There’s infighting at senior level to mediate
Delivering bad news is part of the job but no less painful and you need support
what coaching helps with
Leaders find:
Clarity
Strategy
Confidence
Authority
how coaching works
1
Understand the situation
2
Build the conversation strategy
3
Practise and implement
Your 7 Step Prep for Difficult Conversations Guide
multi-award-winning coaching:
coaching options
From £297
ONLINE
ZOOM OR TEAMS
Convenient sessions
60-90 min sessions
Fixed package or routine
PHONE
WHEREVER YOU ARE
Easy to concentrate
30-90 min sessions
Can also be on demand
WALKING
TOGETHER OR APART
Helps brain activity
Flexible times
Day or evening
client results
“If you’ve met Clare, you’ll never forget her. She’s so wonderfully different that it’s disarming, and that makes her so easy to approach and engage with.
Clare quickly got to the nub of the issue and provided me with simple, practical advice. Clare has clearly dealt with so many senior people facing such wide-ranging issues that we, as individuals, may face only once or twice in our careers - that’s the power Clare has. ”
“It was incredibly useful! I always feel hesitant and unsure whether such sessions are actually going to help. But I wanted to say how wrong I was and how valuable I found it.”
🟠 You seem to know exactly what's needed and when. You get the right thing out of me just at the right time! - Senior Partner, Digital Media Company
🟠 You seem to know exactly what's needed and when. You get the right thing out of me just at the right time! - Senior Partner, Digital Media Company
🟠 You seem to know exactly what's needed and when. You get the right thing out of me just at the right time! - Senior Partner, Digital Media Company 🟠 You seem to know exactly what's needed and when. You get the right thing out of me just at the right time! - Senior Partner, Digital Media Company
“She cuts through to the heart of the matter with laser-beam precision. I would not hesitate to recommend Clare. She is an invaluable asset, delivering long lasting improvements in how to have difficult conversations. ”
“I first met Clare Haynes over 20 years ago in my very first role, and we have worked together ever since. Over that time, I’ve engaged Clare through Wildfire to train teams, coach senior leaders, and support me personally in my role as an executive.
Clare is direct, highly personable, and exceptionally easy to work with. My teams genuinely love working with her - she builds trust quickly and creates an environment where people feel both supported and challenged.
She has a rare ability to get to the crux of the issue quickly, cutting through noise to the heart of the matter, always in a constructive and non-judgemental way.”
🟠 'I really valued Clare's ability to listen, to support me in weighing up my options, and giving me some concrete follow up steps. The conversation felt very natural and it was so helpful to have her listening ear and coaching expertise in the midst of a time of great flux.' - Senior Manager, National Charity
🟠 'I really valued Clare's ability to listen, to support me in weighing up my options, and giving me some concrete follow up steps. The conversation felt very natural and it was so helpful to have her listening ear and coaching expertise in the midst of a time of great flux.' - Senior Manager, National Charity
🟠 'I really valued Clare's ability to listen, to support me in weighing up my options, and giving me some concrete follow up steps. The conversation felt very natural and it was so helpful to have her listening ear and coaching expertise in the midst of a time of great flux.' - Senior Manager, National Charity 🟠 'I really valued Clare's ability to listen, to support me in weighing up my options, and giving me some concrete follow up steps. The conversation felt very natural and it was so helpful to have her listening ear and coaching expertise in the midst of a time of great flux.' - Senior Manager, National Charity
“1-to-1 coaching sessions with Clare made a huge impact. She helped me become a better version of myself not just professionally, but personally too.
I left feeling more confident, better equipped, and with a proper toolbox to do my job better.”
“Clare brings a whole host of attributes to any team environment, with expertise in individual and team coaching. She has a personable style and can influence all different personalities to meet any objective.
She has helped me personally deal with the complexities of team management and becoming more self aware in order for me to become the best person that I can be, whilst developing my teams to search for continual improvements within themselves.
Clare has help me create an additional set of skills that has meant that I have become a better leader and can’t create more value within any organisation. Clare can help you from day 1 and creates a positive relationship in order to work through any problems or issues.”
🟠 'I have worked with Clare for the best part of six years and have not come across anyone quite like her. Clare's ability to understand an issue fully by listening (actually listening as opposed to pretending and coming up with a box of Blue Peter style fixes) and understanding why you encounter issues is different. Clare tells you what you need to hear, not what you want to hear. ' - HR Director, Digital Financial Services
🟠 'I have worked with Clare for the best part of six years and have not come across anyone quite like her. Clare's ability to understand an issue fully by listening (actually listening as opposed to pretending and coming up with a box of Blue Peter style fixes) and understanding why you encounter issues is different. Clare tells you what you need to hear, not what you want to hear. ' - HR Director, Digital Financial Services
🟠 'I have worked with Clare for the best part of six years and have not come across anyone quite like her. Clare's ability to understand an issue fully by listening (actually listening as opposed to pretending and coming up with a box of Blue Peter style fixes) and understanding why you encounter issues is different. Clare tells you what you need to hear, not what you want to hear. ' - HR Director, Digital Financial Services 🟠 'I have worked with Clare for the best part of six years and have not come across anyone quite like her. Clare's ability to understand an issue fully by listening (actually listening as opposed to pretending and coming up with a box of Blue Peter style fixes) and understanding why you encounter issues is different. Clare tells you what you need to hear, not what you want to hear. ' - HR Director, Digital Financial Services
“It was incredibly useful! I always feel hesitant and unsure whether such sessions are actually going to help. But I wanted to say how wrong I was and how valuable I found it.”
“Her sessions get straight to the point and respect people’s time, while still allowing space for reflection and real discussion.
Most importantly, the advice is immediately usable.
If you want support that is practical, empowering, and genuinely helpful for navigating difficult conversations, Clare is absolutely the person to go to.”
More testimonials are available on Linked In
the practical framework
for handling difficult conversations
simple steps
ACTIONS TO USE RIGHT NOW
NO scripts
⏬
Learn roles to play
Whilst still being yourself
Using the MISCHIEF METHOD™️ to make everything easier
Learning how to challenge without damaging relationships
Building trust, not breaking it
Saying what needs to be said
clients:
get coaching TO SUIT YOU
frequently
asked
questions:
-
It is confidential, one-to-one coaching that helps leaders get clear, confident and strategically prepared for high-stakes conversations.
Whether that's challenging a senior colleague, navigating conflict, delivering bad news, managing performance, or dealing with situations at board or senior leadership level where the stakes and relationships are complex.
-
It’s for leaders who need to challenge a senior colleague; who are dealing with workplace conflict; who are overthinking a difficult conversation and need help structuring it; who feel isolated at the top and need a trusted sounding board; who have infighting to mediate at senior level; or who are managing situations where the consequences of getting it wrong are significant.
-
There are three stages: understanding the situation fully, building the conversation strategy, and practising and implementing it.
Sessions are available online, by phone, or as walking coaching (together or apart)/ Packages start from £297, with fixed packages or ongoing session-by-session arrangements available.
-
Yes. All coaching with Clare is confidential. This is particularly important for senior leaders navigating politically sensitive or high-stakes situations where they cannot discuss the detail with colleagues or internal HR.
Only with explicit permission are any coaching details ever shared.
-
From one session someone might take a step that makes an immediate difference.
Single-session "Action Hours" are available for specific one-off topics or conversations you’re experiencing.
A coaching programme shouldn’t last less than 8 weeks and, for a step up in leadership performance, a year is recommended.
Coaching success mostly comes down to the desire and willingness to make changes because they matter to you.
-
Yes, sometimes there’s a drastic situation that people need urgent help with, and every action will be taken to try to help, diary allowing.
Coaching isn’t a quick fix. It still requires the coachee to take action.
-
Yes. Group coaching is available for boards, senior management teams and functional teams. This can be particularly effective when a whole leadership group needs to develop a more consistent and confident approach to difficult conversations.
Clare encourages teams to learn together to benefit from shared experiences.
-
The main topics for coaching tend to be:
Difficult workplace relationships
Confidence
Assertiveness
Speaking up
Leadership presence
Conflict
Politics at work
Managing emotions
Overthinking conversations
-
Clients often report successes around:
Reduced overthinking
Increased confidence
Calmer communication
Better leadership presence
Clearer boundaries
Faster decision-making
Improved workplace relationships
In practice this looks like less stress, trusting your thinking, speaking up without playing it over and over, smiling more and seeming confident to others, easier delegation, smoother working with others, less grumpiness at home/ less talking it over and over with your partner. Ultimately you’ll have taken action that works for you.
-
Coaching is designed to your budget. It starts at £297 *
Please have an idea of your budget, so your time is not wasted.
Everyone has limitations. Please know your parameters, whether it’s a range (between X and Y) or a maximum.
*Excludes the Action Hour
