someone MIGHT treat you THE WAY YOU DON’T LIKE BECAUSE You’ve taught them how.

Just how we know how people will respond, to say an email, we teach them so they learn how to treat us too!

We train people how to interact with us, but you may not know you’re doing it:

People don’t keep interrupting;

You’ve trained them that you’re interruptible.

It’s not that they didn’t believe you;

  1. You’ve trained them that your actions betray your words.

  2. People don’t waste your time;

  3. You’ve trained them that they can drag it out.

  4. No-one’s ignoring your boundaries;

  5. You’ve trained them that there’s room to manoeuvre.

  6. It’s not that people don’t take you seriously;

  7. You’ve trained them that you put their feelings first.

It happens.

But doesn’t have to.

Simple steps shift strong dynamics.

fed up of feeling mistreated?

P.S. When you’re ready for a more confident conversations, to stop feeling downtrodden or plain pissed off, then give me a shout. See the contact page. See coaching, speaking and workshops available.


Working with Clare is always a pleasure. She has bundles of infectious energy and quite simply she’s a force of nature.

Whether it’s running workshops, coaching or speaking, she always cuts through to the heart of the matter with laser-beam precision.
— Account Director, Media Services Agency
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in difficult conversations we don’t like surprises

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My favourite day and similar to handling difficult conversations